Privacy

Introduction

Parkline respects privacy and uses information to provide booking, communication, service, and support.

Information we collect

• —Contact information
• —Property or building information
• —Vehicle and service information
• —Booking information
• —Payment-related information processed by third-party payment providers
• —Messages or support requests
• —Website usage information, if applicable

How we use information

• —Provide services
• —Process bookings
• —Communicate about appointments
• —Coordinate Service Days
• —Improve customer experience
• —Respond to requests
• —Maintain safety and operational records

Payments

Payment processing may be handled by third-party payment providers. Parkline does not store full card numbers unless explicitly stated during payment processing.

Sharing information

• —Service providers needed to operate the business
• —Payment processors
• —Property teams when needed to coordinate an approved Service Day
• —Legal or safety obligations when required

Communications

Residents or property contacts may receive booking, service, reminder, or support messages.

Data security

We use reasonable safeguards to protect information, but no system is completely secure.

Choices

Contact Parkline to request updates to your information or to ask questions about this notice.